Shipping Policy

Shipping Policy

Thank you for shopping at Emma&Emily Unity Store. Here, we outline our shipping procedures to ensure transparency and clarity for our valued customers.

Order Processing:
- Orders are typically processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays.
- In case of any delays or issues with your order, we will notify you promptly via email.

Shipping Methods:
- We offer standard shipping for all orders, with estimated delivery times varying based on your location and shipping method selected during checkout.
- Expedited shipping options may be available for certain products at an additional cost.

Shipping Rates:
- Shipping rates are calculated based on the weight of your order, destination, and chosen shipping method.
- Free shipping may be available for orders above a certain total value, as indicated during checkout.

Tracking Information:
- Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your package using the provided tracking number on our website or the carrier's website.

Shipping Restrictions:
- At this time, we only ship within North America and South America.
- We do not ship to P.O. boxes or APO/FPO addresses.

International Shipping:
- International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
- We recommend checking with your local customs office for more information on potential fees before placing an international order.

Lost or Damaged Packages:
- Emma&Emily Unity Store is not responsible for lost or damaged packages during transit. However, if your package is lost or damaged, please contact us immediately, and we will assist you in filing a claim with the carrier.

Contact Us:
- If you have any questions or concerns about our shipping policy or your order's shipping status, please don't hesitate to contact our customer support team at emmaemilyunitystore@gmail.com or through our Contact Us page.

Policy Updates:
- Emma&Emily Unity Store reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

Thank you for choosing Emma&Emily Unity Store for your shopping needs. We appreciate your trust and support!

Emma&Emily Unity Store
emmaemilyunitystore@gmail.com